Vivreau Water Inc – IT System Administrator

2025/11/01 – 2026/01/31 | Contract | Vancouver, BC, Canada

• Maintained continuity of L2-L3 IT support for a major client following MSP recommendation.

• Supported a rapidly growing client in transitioning to an in-house IT department.

• Implemented Dialpad–Dynamics 365 CE integration with PSTN-based caller ID lead pop-ups.

• Completed AD and Entra ID audit, removing inactive users/devices ahead of SSO and hybrid Entra ID Connect deployment.

• Patched HPE ProLiant server BIOS to meet Microsoft Secure Boot requirements prior to June 2026 expiration.